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Job History
BMC Software, Houston, Tx
Aug 2012 – Mar 2014
ORGANIZATIONAL SUMMARY: BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage.
ROLE SUMMARY: Recruited and hired by CTO, Kia Behnia, as a director in the office of the CTO tasked to serve as a liaison with technical teams and marketing teams to bring to market a location-based mobile product for enterprise IT management in under 12 months.
ServiceNow, San Diego, CA
Oct 2011 – Jul 2012
ORGANIZATIONAL SUMMARY:ServiceNow makes work better across the enterprise. Getting simple stuff done at work can be easy, and getting complex multi‑step tasks completed can be painless. Our applications automate, predict, digitize and optimize business processes and tasks, from IT to Customer Service to Security Operation and to Human Resources, creating a better experience for your employees, users and customers while transforming your enterprise.
ROLE SUMMARY: Recruited and hired by the CEO, Fred Luddy, role was to support technical disruption in the IT enterprise management space with duties from product management to roadmap strategies. Additionally served as a public facing figure to generate news and media for the company to go public.
Pink Elephant, Burlington, Ontario
Dec 2010 – Aug 2011
ORGANIZATIONAL SUMMARY: Pink Elephant is a premier global training & consulting provider in ITSM, organizational change, project management, & business relationship management.
ROLE SUMMARY: Digital Engagement Director tasked to support training and conferences around social, mobile and location-based strategies. Implementation of the curriculum for IT education based on emerging technologies. Role bundled with intellectual property acquisition.
LANDESK Software, Salt Lake City
Feb 2007 – Jul 2008
ORGANIZATIONAL SUMMARY: LANDESK Software provides systems management, security management, service management, asset management, and process management solutions to organizations.
ROLE SUMMARY: VP of business development in charge of support the sales process and closing new business.
NetworkD, Newport Beach, CA
2002 – 2007
ORGANIZATIONAL SUMMARY: NetworkD Corporation is a global leader in IT Business Process Consulting, Desktop Systems Management and Help Desk Management Solutions to enterprise organizations worldwide.
ROLE SUMMARY: Director of product development is responsible for development, roadmap, integration and product through all business cycles.
FrontRange Solutions, Colorado Springs, CO
1999 – 2002
ORGANIZATIONAL SUMMARY: FrontRange Solutions company empowers IT, HR, Facilities, Customer Service, and other enterprise functions to simplify and automate their business processes to improve service quality, while managing and securing endpoints to detect and protect against threats to business continuity.
ROLE SUMMARY: Senior consultant travel 80% of the time implementing IT support solutions in Fortune 500 companies.
WebMD, New York, NY
1995-1999
ORGANIZATIONAL SUMMARY: WebMD is an American corporation known primarily as an online publisher of news and information pertaining to human health and well-being.
ROLE SUMMARY: Responsible for managing IT help desk to the customer throughout the western region of our support services in for our billing software teams within Medical Manager.
Initial Phase: Hired to head digital population health for 1Billion dollar Healthways / Sharecare as Chief digital officer. Secondary Phase: The company acquired by Sharecare and was tasked with spinning out digital health assets created under my leadership with patent portfolio and 1M of assets.